Senior Technical Salesforce Business Analyst

Senior Analyst is liable for gathering concern requirements and translating them into merchandise requirements, and breaking merchandise requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders extracurricular the squad and provides guidance and enactment to different squad members (including Development and Testing Teams). The Senior Technical Salesforce Business Analyst is liable for gathering concern requirements and translating them into merchandise requirements, and breaking merchandise requirements down into lower- level requirements. You volition pb requirements-related interactions with end-users and stakeholders extracurricular the squad and provides guidance and enactment to different squad members (including Development and Testing Teams).

What you volition beryllium doing:

'€¢Working with end-users and concern stakeholders to recognize and assistance papers concern requirements.'€¢Translating concern requirements into merchandise requirements and breaking down merchandise requirements into lower-level requirements.'€¢Taking a starring relation successful defining the requirements gathering and governance process.'€¢Working connected ample Salesforce implementations (both OOB and customised solutions) with aggregate BAs.'€¢Investigating lawsuit problems and opportunities utilizing modular BA occupation solving tools'€¢Facilitate defining a method solution and documenting this successful a functional design.'€¢Leading the accumulation of Root Cause Analysis (RCA) reports to place areas lessons that tin beryllium learned to amended requirements investigation processes.

What we are looking for:

'€¢Must person e xtensive & wide-ranging occupation acquisition successful concern investigation arsenic good arsenic Lead Business Analyst.'€¢Must beryllium skilled successful converting concern requirements to method functional requirements, penning PBI's and moving with Developers and Testers to guarantee that delivered bundle meets the concern requirements.'€¢Must person acquisition successful logical information modelling / creating entity narration diagrams.'€¢Must person e xperience successful idiosyncratic stories and elaborate gherkin acceptance criteria.'€¢Must person e xperience of modular agreed concern investigation methods, tools and techniques specified arsenic idiosyncratic stories, acceptance criteria, logical information models, authorities modulation diagrams, enactment travel diagrams, behaviour driven development.'€¢Develop concern level requirements utilizing methods specified arsenic EPICS, Use Cases, User Stories, Wireframes, Requirements Traceability Matrices, Functional and Non-functional Requirements.'€¢Must beryllium eligible for SC clearance.

About Capita Technology and Software Solutions

Capita Technology and Software Solutions (TSS) is simply a 5000 radical beardown planetary shared service, liable for delivering innovation and integer translation for Capita's colleagues, businesses, and clients. 

We design, build, and tally the close method competencies and partnerships to alteration Capita to present seamless nationalist and lawsuit services - from moving collaboratively with Capita's businesses to signifier the close exertion and bundle solutions to instrumentality to market, to ensuring colleagues person entree to resilient, predictable IT services and support, which enables them to enactment efficaciously and securely.

What's successful it for you:

'€¢A competitory basal salary'€¢23 days' vacation (rising to 27) with the accidental to bargain other leave'€¢company matched pension, beingness assurance, a cycle2work scheme, 15 weeks' afloat paid maternity, adoption and shared parental leave, paternity wage of 2 weeks...and plentifulness more'€¢voluntary benefits designed to suit your manner - from discounts connected retail and socialising, to wellness & wellbeing, travel, and technology'€¢the accidental to instrumentality a paid time retired of the office, volunteering for our foundation partners oregon a origin of your choice'€¢access to our Employee Network Groups, which correspond each strand of diverseness and let colleagues to link and larn from each different connected an open, inclusive platform